All orders are shipped with an ice pack to keep our products GOOD, COLD, and FRESH upon delivery. All orders are packed in an insulated box as well.
SHIPPING IS DETERMINED WHEN SHIPPING INFORMATION ON CHECKOUT PAGE IS COMPLETE. OUR SYSTEM WILL AUTOMATICALLY CALCULATE THE SHIPPING COST DEPENDING ON ZIP CODE, AND AMOUNT OF CHEESE ORDERED.
We ship UPS: Ground, Standard (Canada), 3 Day Select, 2 Day Air, Next Day Air, and Next Day Air Saver. Only available upon request we’ll ship USPS Priority or USPS Express but we cannot offer a shipping guarantee with any package shipped via USPS.
Choose UPS Ground only if the area the cheese is being shipped to is guaranteed to be delivered within 3 days, all other areas will need to choose UPS 3 Day Select (Guaranteed by end of 3 days), UPS 2 Day Air (Guaranteed by end of 2 days), or UPS Next Day Air Saver (Guaranteed by end of the next business day). Use the UPS Ground map above to determine if you live within a 3 day shipping range. If you choose UPS ground and live outside the 3 day Ground area, your order will be halted. You’ll need to contact us to choose a proper shipping method or we’ll most likely contact you within 3 days of order placement.
All cheese shipped UPS is guaranteed to be delivered within 3 days of shipment! Orders can take up to 48 hours to process.
All cheese shipped UPS: Ground, Standard, and 3 Day Select will ship on Monday’s and Tuesday’s only. If you select one of shipping methods in the previous sentence, and place your order after 12:00PM (EST) Monday your order may not ship until the following Monday.
If UPS 2 Day Air is selected the latest we can ship it is Wednesday of the week. If you select UPS 2 Day Air, and place your order after 12:00PM (EST) Tuesday your order may not ship until the following week.
If UPS Next Day Air Saver is selected the latest we can ship is Thursday of the week. If you select UPS Next Day Air Saver, and place your order after 12:00PM (EST) Wednesday your order may not ship until the following week.
UPS does not deliver on weekends, so cheese will need to be delivered by Friday of the same week. We have this policy because the cheese could spoil sitting in the shipping warehouse.
We are not responsible for lost or damaged goods, but we will work with you and UPS to resolve any issues and insurance claims. Please carefully review your shipping information to avoid any delivery delays or problems. Please specify all special shipping instructions in “Flavors of Cheese/Comments/Special Delivery Instructions” during checkout.